Extremely fast and accurate search for keywords or phrases in audio and video files
Speech Analytics
Analyze your telephone recordings and unlock insights to improve your business
Your speech technology partner
Team up with us and expand your portfolio with professional voice and audio technology
Why us?
Compure develops a special technology, that is able to extract the information from audio streams.
Extracting information from audio recordings:
You can detect specific words or phrases spoken and extract high-level information from audio recordings (e.g.: telephone calls, call centers, TV / radio stations or a simple recorded speech or talk).
Information can be used to locate various business issues (e.g.: product issues, marketing issues, finance issues, etc.).
Sophisticated algorithms:
Our products are high-tech software components with complex mathematical algorithms to analyze speech / voice signals.
High accuracy:
All algorithms are optimized in order to maximize accuracy at high speed and low resource consumption (CPU and memory).
Technology without overhead:
Our products have no overhead (no database, no complicated setup process), but they focus on technologically complicated tasks.
The runtime modules are just one DLL file with data files leaving a minimal footprint.
Professional partner program
SDK (Software Development Kits) for easy integration:
The technologies can be integrated via an easy to use Software Development Kit.
Work in team with partners:
We work in a mutual dependency with our integrators as partners, because our partners develop solutions for their market (e.g. call centers)
Aligned product roadmap:
We align our product roadmap to our partners’ requirements
Our only expertise: Technology development
We focus on core-technology development and not on solution development (marketing)
The team
We are team of mathematicians, physicists, linguists and computer scientists
Compure is not a big multinational company with a big marketing and sales armada, but rather a small team of technicians with high technology skills
Ideal know-how extension for software developers and solution providers
We feel to be an ideal extension of our partners, covering complex mathematical know-how to extract information from voice recordings
Products
ACTNow
Search for words or phrases:
ACTNow enables to search very fast and accurately for words or phrases in audio or video streams
Phonetic index search mode:
Create an index and search in it (efficient if you want to do various spontaneous analysis)
Phonetic online search mode:
Online searches (Search for words or phrases immediately when feeding audio data)
Results contain start time in ms, end time in ms, probability and channel information for stereo input signals
Store the data wherever you want:
Allows storage of data in any format. The index is a BLOB that can be managed by the integrator (e.g. store in database or simply on hard drive or wherever the integrator wants to)
Various resolutions:
Support for different resolutions to balance between index size and accuracy
Balance between search speed and accuracy
Different languages: US-English, UK-English, German, French,
Hungarian, Arabic, etc.
Different audio formats
SynKit
SynKit synchronizes audio streams to texts:
If you have a sound file and a corresponding text (transcript of the sound file), then you can use SynKit to automatically assign time stamps in the audio file for each word in the text
High accuracy and high speed:
Of course the result depends on the audio quality and the accuracy of the transcript. But even if both are not ideal, SynKit can create very good results
Feed audio data from any data source:
It is up to the integrator where to collect the audio data from. It may come directly from a microphone or a sound file or wherever. The integrator feeds the audio data to SynKit to retrieve the alignment information
Easy function to align from files:
If the audio data is in a sound file and the text in a text file, then you can use a ready made function to synchronize both files.
Partners
Software developers
Our partners integrate and redistribute our software components to end-users.
Partners cover different markets such as
Telephone/Call centers recorders TV/Radio/Broadcast recording Various recordings (meetings, dictation, etc)
Ideal license model
We offer different license models to adjust to the model of our partners
Close cooperation
We work with a only a few partners to be able to support a very close cooperation to ensure a win/win/win partnership
About
Mathematicians
A big part of our algorithms require a very deep understanding of various mathematics
Applied Physicists
The analysis of speech signal requires a comprehensive knowledge of signal processing
Linguists
The linguistic part is important to model each language
Software developers
An optimal implementation of our algorithms is required to optimize the code for speed, resource consumption and robustness to deliver bug-free software to our partners
Contact
Compure Services Kft.
Compure Services Kft.
Szépvölgyi út 52, 1025 Budapest,
Hungary, Europe
Compure Services Kft. ("Compure", "we", "us", or "our") develops speech and audio technology products and applications, including ACTNow and SynKit, and operates the website at compure.com (together, the "Services"). This Privacy Policy explains what information we collect through our Services and applications distributed via the Google Play Store and Apple App Store, how we use and share it, and the choices and rights available to you.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Who we are
Compure Services Kft.
Szépvölgyi út 52, 1025 Budapest
Hungary, Europe
Tax number: HU22676281
Compure Services Kft. is the data controller responsible for the information described in this Privacy Policy.
Information we collect
The information we collect depends on which of our applications or Services you use and how you use them.
Audio and voice data
Our core technology (phonetic search, speech analytics and audio/text synchronization) works with audio and video recordings. Where an application processes audio on your device, the audio is analyzed locally and is not transmitted to our servers unless the application explicitly states otherwise. Where an application or integration is configured to send audio to our servers for processing (for example, to generate a phonetic index or perform speech analytics), that audio, and any information extracted from it (such as detected words, phrases, timestamps and confidence scores), is transmitted to and processed on our servers or those of our processors solely to provide the requested functionality.
We do not use audio content you submit through our Services to build databases for purposes unrelated to providing the Services, and we do not sell audio content or the information extracted from it.
Account and contact information
If you register for an account, contact us through the website contact form, or correspond with us by email, we collect the information you provide, such as your name, email address, company name, and the content of your message.
Device and diagnostic data
When you use our applications, we and our service providers may automatically collect technical information, including device model, operating system and version, unique device or advertising identifiers, app version, language settings, crash logs, and general usage data (such as features used and session duration). This information helps us maintain, secure, and improve our applications.
Information from third-party services
Some of our applications use third-party SDKs to provide analytics, crash reporting, or advertising. These providers may collect information as described in the "Third-party services" section below.
How we use information
We use the information we collect to:
Provide, operate, and maintain our Services and applications, including processing audio to deliver phonetic search, speech analytics, and synchronization results;
Respond to inquiries submitted through the contact form or by email, and manage our relationship with partners and customers;
Monitor and improve the performance, stability, and security of our applications, including diagnosing and fixing crashes and bugs;
Understand how our applications are used so that we can improve features and user experience;
Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity;
Comply with legal obligations and enforce our agreements.
Legal basis for processing (EEA/UK users)
If you are located in the European Economic Area or the United Kingdom, we process personal data on the following legal bases: performance of a contract with you (for example, to provide functionality you request), our legitimate interests (for example, to secure and improve our applications), your consent (for example, where an application asks for permission before accessing your microphone or files), and compliance with legal obligations.
Third-party services
Our applications may use trusted third-party services to help us operate and improve them, including:
Analytics providers (such as Google Analytics or Firebase Analytics), which help us understand how our applications are used;
Crash and diagnostics reporting providers (such as Firebase Crashlytics or similar services), which help us identify and fix technical issues;
Advertising networks (such as Google AdMob), which may be used in certain free applications to deliver and measure advertising, and which may collect device and advertising identifiers for that purpose.
These providers process data under their own privacy policies and may combine information collected through our applications with other information they hold. Where an application includes advertising or analytics SDKs, this is disclosed in the app's store listing (for example, in the Google Play "Data safety" section or the Apple App Store "App Privacy" details). You can manage ad personalization and tracking through your device's operating system settings, where available.
We do not control the privacy practices of third-party services and encourage you to review their respective privacy policies.
How we share information
We do not sell your personal information. We may share information as follows:
With service providers and processors who perform services on our behalf (such as hosting, analytics, crash reporting, or customer support), under agreements that limit their use of the information to providing those services;
With business or integration partners, where you have used a product distributed or integrated by that partner and sharing is necessary to provide the requested functionality;
If required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Compure, our users, or others;
In connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality arrangements.
Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Audio submitted for server-side processing is retained only for as long as needed to deliver the requested result, unless you or your organization's agreement with us specifies a different retention period. When information is no longer needed, we delete or anonymize it.
Data security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority.
To exercise any of these rights, contact us at contact@compure.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Account and data deletion
If an application offers account registration, you can request deletion of your account and associated personal data at any time by emailing contact@compure.com from the email address associated with your account, with the subject line "Account deletion request". We will delete or anonymize your account data within a reasonable period, except where we are required or permitted by law to retain certain information (for example, for accounting, legal, or security purposes).
International data transfers
Compure Services Kft. is based in Hungary, within the European Union. If you access our Services from outside the EU/EEA, your information may be transferred to, stored, and processed in Hungary or other countries where our service providers operate. Where we transfer personal data outside the EEA, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses, to protect your information.
Children's privacy
Our Services are intended for business and general adult use and are not directed at children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at contact@compure.com so that we can delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services or for legal or regulatory reasons. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Compure Services Kft.
Szépvölgyi út 52, 1025 Budapest, Hungary, Europe contact@compure.com
+36 30 991 2487
Impressum
Service provider
Compure Services Kft.
Registered seat: Szépvölgyi út 52, 1025 Budapest, Hungary
Tax number: HU22676281